Why won’t Cardone return my calls?
When Mike Barco’s new steering unit needs to be replaced, he turns to the manufacturer for help. Why can’t he get an answer?
WARRANTY
There’s no escaping these problems with my Ford
The on-board computer on Shannon Stout’s Ford Escape went on the blink. It’s out of warranty. Is she out of luck?
This Frigidaire doesn’t refrigerate – why won’t my warranty work?
Lisa Veyka’s Frigidaire air conditioner stops working just before a hot holiday weekend. Why won’t anyone help her?
Help! The wireless Internet on my Dell won’t work
Cheryl Emerson’s wireless Internet connection won’t work on her Dell computer. She spends an additional $236 to get it fixed.
Mom’s Element doesn’t work — can you help her?
Diana Kennison’s mother has a problem with her new flatscreen TV: it doesn’t work. But neither the manufacturer, nor Wal-Mart, can help her fix it.
When did the warranty on my TV expire? We can’t agree!
Jennifer Mason’s TV is on the blink. She thinks Vizio should repair it, but the manufacturer says it’s out of warranty. Who’s right?