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Essential Reading

Avis broadsides Gena Ettinger when it adds her to the company's Do Not Rent list. How does she get unbanned?

I’m on Avis’ Do Not Rent list. How do I get off?

Ling Lu Yamaki navigated a $28,000 timeshare entanglement with Hilton Grand Vacations after feeling misled. Her journey uncovers the intricacies of timeshare agreements, the importance of consumer rights, and the unexpected twists in resolving such disputes. This tale serves as a cautionary lesson for anyone considering or trying to exit a timeshare.

How do you get out of a $28,000 timeshare mistake? Definitely not like this

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation -- or compensation.

Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?

Would you break a rule for a cheaper airline ticket? Meet the people who have.

Travelers are breaking this rule for a cheaper flight. Should you?

Airlines should consider implementing a dress code to improve the flying experience for all passengers. It could reduce unruly behavior.

Do airline passengers need a dress code?

Bonnie Roeder-Burns tracked her delayed bag with an AirTag. When it finally arrived, valuables were missing—but Iberia Airlines denied her claim, citing no visible damage. With help from a travel advocate and strong documentation, she pushed back—and won. Here's what travelers must know about proving loss and fighting back after pilfered luggage.

Pilfered luggage problem: Why won’t Iberia help me?

When items vanish from your luggage, can you trust your airline to make it right?

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Latest Stories

Bonnie Roeder-Burns tracked her delayed bag with an AirTag. When it finally arrived, valuables were missing—but Iberia Airlines denied her claim, citing no visible damage. With help from a travel advocate and strong documentation, she pushed back—and won. Here's what travelers must know about proving loss and fighting back after pilfered luggage.

Pilfered luggage problem: Why won’t Iberia help me?

Tokyo’s pace is intense—but so is its wellness culture. From the sleep-optimized Westin Yokohama to forest bathing in Yoyogi Park, visitors are discovering new ways to reset after long flights. Whether it's spa rituals, onsen baths, or SmartBeds at capsule hotels, Tokyo is proving that self-care here is both serious and accessible.

Travelers to Tokyo are fighting jet lag and stress. Here’s what they’ll find.

When Cory Belkov canceled his Carnival cruise, he expected a partial refund — not a surprise $500 penalty. The fee was never disclosed at booking, and both Carnival and the travel agency deflected responsibility. But under consumer protection laws, hidden cancellation terms may not be enforceable. After months of finger-pointing, here's how Cory got his money back — and what every cruise passenger needs to check before booking.

Carnival charged me a $500 cancellation fee I didn’t know about. Can I get it back?

Rhonda Bryant’s trip to San Francisco was ruined when American Airlines canceled her connecting flight. Despite a new federal rule requiring automatic refunds, she spent nearly seven months chasing down $403 the airline withheld. Her case reveals how major carriers sidestep refund rules—and what you must do when they do. From “trip in vain” policies to DOT complaints, here’s what travelers need to know when the refund isn’t automatic.

Are airline refunds automatic now? For this canceled American Airlines flight, they weren’t

Tokyo isn’t reinventing sustainability—it’s refining it. From Blueground’s eco-conscious apartments to the Palace Hotel’s circular kitchen model and kintsugi workshops, the city is quietly embedding green values into everyday tourism. Rooted in mottainai, Japan’s centuries-old waste-not philosophy, these efforts blend cultural heritage with climate-conscious design to make Tokyo a global model of responsible travel.

Green apartments, carbon-neutral hotels: How Tokyo is becoming a sustainable destination

Check-in bullies, breakfast buffet abusers, and loud late-night guests—bad hotel behavior is more common than ever. But etiquette experts say many of these awkward situations can be avoided with a little self-awareness and respect for shared spaces. Here’s what to watch out for and how to deal with disruptive fellow travelers.

Don’t commit these social blunders on your next hotel stay

from leaving the tv on to packing door alarms, travelers are getting innovative about hotel room security. learn how to enhance your safety on the road.

New ways to make your hotel room safe

In kuala lumpur, hotel indigo is a standout for its green initiatives, from repurposed decor to local food. can sustainability thrive in a city of glitz?

In a city known for glitz, this Kuala Lumpur hotel is betting big on green

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Thinking about a spring break vacation? You better think fast, because the 2025 spring break travel season will be busier -- and potentially more expensive -- than ever.

Here’s your insider guide to spring break travel in 2025

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

If you're going somewhere, chances are you need a reliable carry-on or rollaboard. But how do you buy the best luggage for your next trip?

Here’s how to buy the best luggage for your next trip

Travel prices are falling like leaves on a late October afternoon in Martha's Vineyard. No question about it, autumn will be a great time to travel -- it always has been.

Here’s your ultimate guide to fall travel

Sitting in a pressurized aluminum tube for hours at a time takes a heavy toll on your body. So how do the pros survive a long flight in economy class? And how do they avoid jet lag?

Expert tips for surviving a long flight in economy class and avoiding jet lag

Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We'll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.

The ultimate guide to finding a travel advisor

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