Is outsourcing good for travelers?
If you think the outsourcing and off-shoring of American jobs has gone too far, you might think twice before flying on United Airlines.
TRAVEL
3 secrets for dealing with the scammiest industry on Earth
When it comes to email, which industry do you trust the most?
5 summer travel scams no one warned you about — but should have
Watch your wallet while you’re on vacation.
Privacy? There’s no such thing on the road
Recent revelations of the National Security Agency’s sweeping domestic surveillance programs may have angered many Americans, but for most travelers, it was nothing new.
How to tell the TSA how to do its job – and how to get it to listen
If you’re afraid a TSA agent might bungle your screening when you fly somewhere this summer, maybe you should do what John Klapproth did when he was traveling from Seattle to Anchorage recently.
Should I fire my travel agent?
Brian Durbin’s destination wedding is off to a bad start. His travel agent isn’t returning his calls and he and his fiancée are afraid everything isn’t going to run smoothly. What do you do when your travel agent goes AWOL?
Sorry, your travel insurance doesn’t cover mother-in-law’s death
It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk
Do I deserve a refund for the apartment rental from hell?
Maybe Patsy Chan should have known better than to rent a room using AirBnB. After all, she works for a hotel, and in a high-profile position at that. It’s no secret that a reservation on this startup site is a hit-or-miss-proposition.
Is this a scam? “US Airlines” is offering me two roundtrip airline tickets
The offer looked legit to Richard Clarke — well, almost.
Who’s responsible for the scam epidemic?
For the 12th year in a row, ID theft is the number-one complaint to the Federal Trade Commission, the agency announced last week.