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Elliott Report

Elliott Report

  • Home
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TRAVEL

Learn the best strategies for canceling a travel club membership, including contract review, communication, and the "one-time courtesy" approach for refunds.

How do you get out of a travel club? Try this trick

June 30, 2025 by Christopher Elliott

If you’ve ever tried to get out of a travel club, you know how difficult — and often impossible — it can be. But even when you’re getting a chorus of “nos,” there’s still a way to free yourself. Just ask Devyn Gemmell.

Categories Advocacy
ouple cancels Mexican rental, promised refund delayed for months. Learn about cancellation policies and how to pursue overdue refunds. rental refund

Where’s the refund for our Mexican vacation rental? I’ve been waiting for months.

June 27, 2025 by Christopher Elliott

After Betsy Webster cancels her stay at an apartment in Puerto Morelos, Mexico, she’s offered a partial refund. But the money never came. What should she do?

Categories Problem Solved
Passenger experienced a 14-hour American Airlines flight delay and was promised compensation, but never received it. Learn about EU 261 regulations and how to get your due.

American Airlines promised me compensation for my flight delay. Where is it?

June 25, 2025 by Christopher Elliott

American Airlines promises Joseph Muskovich compensation for a lengthy flight delay. But despite repeated promises, it never pays. How can he get American Airlines to honor its promise?

Categories The Travel Troubleshooter
Traveler denied travel insurance claim after a canceled flight causes her to miss her tour. Learn how to navigate travel insurance claims and get the coverage you're entitled to.

Help! My travel insurance company is denying my claim for a canceled tour

June 23, 2025 by Christopher Elliott

… Read more

Categories Advocacy
Passenger faces $3718 cancellation fee after Princess cancels their cruise due to a payment issue. Learn how to dispute unfair charges and escalate cruise line problems.

Princess canceled my cruise and unfairly charged a $3,718 cancellation fee — can it do that?

June 18, 2025 by Christopher Elliott

Douglas Berry books a Princess cruise online and pays for the fare and travel insurance with his credit card. But then Princess cancels his cruise — and then charges him a $3,718 cancellation fee. Can it do that?

Categories The Travel Troubleshooter
Elderly couple denied Priceline car rental due to unclear age restrictions. Learn about rental car age policies and what to do when your reservation isn't honored.

Am I too old to rent a car? These Priceline rules are confusing

June 16, 2025 by Christopher Elliott

Is Jan Goodwin too old to rent a car from Priceline? According to the company, the answer is no. Wait, I mean yes. 

Categories Advocacy
Renter receives $2,212 bill from Thrifty for damage already noted on rental form. Claims company insists on payment despite evidence. Learn how to document rental car condition and dispute false damage charges. PurCo

Thrifty is billing me $2,212 for damaging my rental — but I didn’t do it!

June 11, 2025 by Christopher Elliott

When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So why is she getting a bill for $2,212 for the same damage?

Categories The Travel Troubleshooter
Renter faces $1,800 bill for a "small scratch" on an Enterprise rental car in Germany. Dispute leads to threats. Learn how to document rental car condition and fight false damage claims.

A “small scratch” on my Enterprise rental — and now a $1,800 bill. Do I have to pay?

June 4, 2025 by Christopher Elliott

Eric Weiman rents a car from Enterprise in Germany. He is later accused of damaging the car. When he disputes the charges, Enterprise threatens legal action. Can he get them to drop the claim?

Categories The Travel Troubleshooter
Passenger seeks full refund after Aer Lingus switches aircraft due to a strike, leading to a charter flight. Understand your rights when airlines change service, negotiation strategies, and how to get a fair resolution in flight disruption cases.

Aer Lingus Switched my aircraft. Am I entitled to a refund?

June 2, 2025 by Christopher Elliott

Is an aircraft switch enough cause to ask for a full flight refund? Stephanie Szigetvari wants to know — and the answer might surprise you. It surprised me, and I don’t surprise easily.

Categories Advocacy
Tourists are increasingly breaking laws and exhibiting poor behavior while on vacation, from cultural faux pas to criminal acts. Experts attribute this to entitlement and post-pandemic recklessness. Learn how to avoid legal trouble and cultural missteps, and why a sincere apology can go a long way.

What’s the worst thing you’ve done on vacation?

June 1, 2025 by Christopher Elliott

Confession time! What’s the worst thing you’ve ever done on vacation?

Categories On Travel
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