AMERICAN AIRLINES
A 20 percent credit for my American Airlines tickets? That’s insane!
What if you cancel your American Airlines tickets and your travel agent hands you a voucher that only covers 20 percent of a new fare? That’s the strange situation in which Michelle Crespo found herself.
Will American Airlines refund this gift card?
Sarah German redeemed an American Airlines gift card for a flight, canceled within 24 hours and asked for a refund. So why is the airline resisting?
Another surge in consumer complaints for February
February saw yet another surge in consumer complaints, with American Airlines, United Airlines and Expedia leading.
I’d like my carrier-imposed fees back, please
James Ould’s airline schedule should mean that he’ll save a bundle on the carrier-imposed fees on his ticket. So why won’t American Airlines see things his way?
My mom died before I could visit, and JustFly won’t help me get a refund
Winnie Lanoix’s mother dies before she can visit her in Fort Myers, Fla. But neither her online travel agent, JustFly, nor American Airlines, will refund her fare. Why not?
My hotel in San Juan closed after the hurricane. Why won’t American Airlines Vacations offer a refund?
Nona Novak’s vacation to Puerto Rico is disrupted when hurricane Maria shuts down her hotel. Why won’t American Airlines Vacations refund her trip?
After husband’s fall, will American offer a refund?
When Susan Kaufman’s husband takes a fall, she has to cancel her flight from Boston to Washington, D.C. Will American refund the tickets — or ignore her request for help?
Is this enough compensation for a “horrible” Christmas flight?
Baris Evran’s story may sound familiar. The resolution will not.