All Rhonda Bryant wanted was a refund for her airline ticket. She’d booked three tickets with American Airlines for a trip from Portland, Maine, to San Francisco. But when American canceled her connecting flight from Charlotte to San Francisco after hours of delays, her plans fell apart.
American Airlines promises Joseph Muskovich compensation for a lengthy flight delay. But despite repeated promises, it never pays. How can he get American Airlines to honor its promise?
Nathan Ciurzynski’s flight from Tampa to San Diego is canceled because of a hurricane. When he asks American Airlines for a refund, it offers a flight credit instead. Can he get his money back?
American Airlines changes Erica Remer’s flight without telling her. Now she’s trying to get a refund for the original ticket. Why won’t the airline help her?
American Airlines says Erin Wright was drunk and had sex with a man on a recent flight, and now she’s banned. Wright says American Airlines didn’t give her a chance to tell her side of the story and that this is a case of mistaken identity — and she can prove it
A day before Satrupa Kagel’s flight from Tokyo to San Francisco, she finds out American Airlines canceled her ticket. Is she on the hook for the $3,548 she had to spend for a last-minute ticket?
Tracy Pruss lost her iPhone 13 as she boarded an American Airlines flight from Raleigh-Durham to Cincinnati. The device slipped out of her pocket on the jetway.
Danielle Spivack lives in Ramat Gan, a suburb of Tel Aviv. She had plans to fly back to the States late last year, but the ongoing war forced American Airlines to cancel her flight.
After a passenger gets bumped to economy class, American Airlines promises her a refund for her flight downgrade. Then it refuses.
