What to do about the travel industry’s timeout clauses
A casual observer might have thought that Anthony LaMesa was booking a last-minute JetBlue Airways ticket from New York to Cancun, Mexico, on a whim, perhaps to escape the frigid winter weather.
JetBlue
Happy holidays? JetBlue slams grieving grandson with booking fee, walk-up fare
If an airline tells you it offers a more humane way to travel, should you hold it to that promise?
Is JetBlue scaring passengers into buying travel insurance?
If you’re a frequent flier, maybe you’ve already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.
Oh no! JetBlue breaks guitars, too?
Add the word “breaks guitars” after any company, and everyone knows exactly what you’re talking about.
What do you do when points vanish into thin air?
When Jonathan Govias tries to transfer 6,000 points from one frequent flier program to another, they go missing. No one is willing to help him recover the missing miles. Are they gone for good?
Here we go again! Another tarmac stranding incident — beware of outraged talking heads on TV
It seemed eerily familiar: A JetBlue aircraft, a freak storm, passengers stranded on an aircraft for hours — and all happened near the media capital of the world.
Ridiculous or not? “Low cost” airlines that cost more
When David Simon wanted to fly from Milwaukee to Fort Lauderdale, Fla., he assumed “low cost” airline Southwest would offer the lowest fare.