American Airlines is “sorry” about the flight attendant who had a psychotic breakdown
For Emma Basch and her family, a recent airline flight from Washington to New York was a pure nightmare from start to finish.
For Emma Basch and her family, a recent airline flight from Washington to New York was a pure nightmare from start to finish.
When Arthur Waskow and Phyllis Berman cancel their flight, Expedia offers them credit for a year. But that’s not entirely correct.
It is perhaps one of the most glaring double standards in the travel industry: Airline is under no obligation to keep its schedule.
Ed Zielinski isn’t a novice flier and neither is his 15-year-old poodle. They pay a $125 pet carry-on fee, and the trio boards the plane.
When Kristen Nordlund’s American Airlines flight is canceled, she’s promised a refund. But it never arrives. What now?