Airline removed me because of confusion about medical supplies
Here’s an unusual case with an equally unusual resolution. It involves two Lufthansa passengers, and FDA-approved portable oxygen concentrator and EU airline passenger law.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Here we go again! Another tarmac stranding incident — beware of outraged talking heads on TV
It seemed eerily familiar: A JetBlue aircraft, a freak storm, passengers stranded on an aircraft for hours — and all happened near the media capital of the world.
Is this enough compensation? Disney totaled my minivan
As Joyce Dunne was checking out of Disney’s Grand Floridian Resort & Spa in Orlando recently, a cast member slipped her some bad news: Her Honda minivan had been damaged by the parking valet.
“Because of your attitude, you have earned a trip into our body scanner!”
Whenever I hear from someone like Angela Wright, I can almost predict the TSA’s knee-jerk response to her complaint.
Is this enough compensation? “Very disappointed” by Southwest – so they sent me a voucher
I‘ve already written about Southwest’s new restrictions on credits. Well, passengers haven’t exactly warmed to them and other policy changes.
TSA watch: Confessions of a rogue Transportation Security Officer
“As a proud American, I served my country with loyalty and dedication in the aftermath of 9/11 by joining the TSA and the fight on terror,” the letter begins.
My father died — please refund my rental car
Sometimes, even death isn’t a good enough reason for a refund.
Ridiculous or not? “Low cost” airlines that cost more
When David Simon wanted to fly from Milwaukee to Fort Lauderdale, Fla., he assumed “low cost” airline Southwest would offer the lowest fare.
TSA watch: They’re looking for the wrong thing – and congratulating themselves for it
They say imitation is the sincerest form of flattery.
Case dismissed: Canceled our tour after a hurricane — how ’bout a refund?
When hurricane Irene plowed through the Northeast late last summer, she didn’t just leave half of New England underwater. The storm also ruined a vacation or two, including the tour of Niagara Falls Jim Allendoerfer had set up for his fiancee and her family.