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Elliott Report

Elliott Report

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Commentary

Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.

If you're a frequent flier, maybe you've already been roughed up by an airline, rhetorically speaking. I prefer to fly on JetBlue.

Is JetBlue scaring passengers into buying travel insurance?

January 23, 2024July 14, 2013 by Christopher Elliott

If you’re a frequent flier, maybe you’ve already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.

Categories Commentary
I'm really excited to announce my next book project, How To Be The World's Smartest Traveler: And Save Time, Money & Hassle.

How To Be The World’s Smartest Traveler

January 23, 2024June 26, 2013 by Christopher Elliott

I’m excited to announce my next book project, How To Be The World’s Smartest Traveler: And Save Time, Money & Hassle.

Categories Commentary
Talk to Ann Schutte, who recently found a vacation rental villa with a “million-dollar” view in Sedona through the rental Web site VRBO.com.

Something’s still “phishy” about vacation rentals

January 23, 2024May 26, 2013 by Christopher Elliott

If you think the words “vacation rental” and “phishing” are all but synonymous, you’re not alone. Just talk to Ann Schutte, who recently found a rental villa with a “million-dollar” view in Sedona, Ariz., through the rental Web site VRBO.com.

Categories Commentary
What if you could make the call on the proposed merger between American and US Airways? It's not a hypothetical question.

Should the U.S. government approve the American Airlines – US Airways merger?

January 23, 2024May 20, 2013 by Christopher Elliott

What if you could make the call on the proposed merger between American and US Airways?

Categories Commentary
Nothing could have prepared them for the sophisticated and aggressive sales pitch for a Wyndham time-share that they recently endured.

Time share sales: hard sell or scam?

June 20, 2024April 7, 2013 by Christopher Elliott

… Read more

Categories Commentary
A year ago, before he left the country, he bought a laptop computer and iPod from the Apple Store at the Flatiron Crossing Mall in Broomfield

“I was so touched I almost cried”

January 23, 2024April 1, 2013 by Christopher Elliott

… Read more

Categories Commentary
An interesting few months for this site. Late last year we introduced a crew of volunteer moderators and a few simple rules of engagement.

Changing the rules of engagement (for the better, let’s hope)

January 23, 2024April 1, 2013 by Christopher Elliott

… Read more

Categories Commentary
Tami desperately needed mercy when she contacted Priceline recently to cancel a nonrefundable reservation at the Hawthorn Suites.

Whatever happened to mercy?

January 23, 2024April 1, 2013 by Christopher Elliott

… Read more

Categories Commentary
Mimi is unemployed and disabled, having suffered from lung cancer that metastasized to her brain. Even simple tasks can be a challenge.

To the caring employees at Vons in Chatsworth, Calif. — thank you!

January 23, 2024March 25, 2013 by Christopher Elliott

… Read more

Categories Commentary
After years of playing the game, frequent customers are saying, "enough is enough." demanding loyalty in order to be treated with dignity.

Why loyalty programs are dead — and why that’s good news for almost everyone

January 23, 2024March 25, 2013 by Christopher Elliott

… Read more

Categories Commentary
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  • Home
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  • Get Help