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Elliott Report

Elliott Report

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Commentary

Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.

Let's hear it for the travel heroes. The Houston airline agent held a United Airlines flight for a passenger visiting his dying mother.

Let’s hear it for the travel heroes!

January 29, 2024November 8, 2014 by Christopher Elliott

Let’s hear it for the travel heroes. The Houston airline agent held a United Airlines flight for a passenger visiting his dying mother.

Categories Commentary
The Republicans took over control of the US Senate Tuesday's midterm elections. Now I'm not saying Republicans are the bad guys.

Why don’t you start your own airline and other ridiculous post-election suggestions

January 29, 2024November 6, 2014 by Christopher Elliott

The Republicans took over control of the US Senate Tuesday’s midterm elections. Now I’m not saying Republicans are the bad guys.

Categories Commentary
We headed to the Apple Store to pick up three brand-new MacBook Air computers for school, but we were followed by criminals.

Attention, holiday shoppers! The criminals are following you

January 29, 2024November 4, 2014 by Christopher Elliott

We headed to the Apple Store to pick up three brand-new MacBook Air computers for school, but we were followed by criminals.

Categories Commentary
Amid the ongoing car rental wars, he noticed several scrapes on the side of his vehicle, which he brought to the attention of an employee.

In the car rental wars, which side is right?

January 29, 2024November 1, 2014 by Christopher Elliott

Amid the ongoing car rental wars, he noticed several scrapes on the side of his vehicle, which he brought to the attention of an employee.

Categories Commentary
Trouble on the road? Maybe the government can help. He did a double take when he saw the name on his airline ticket: "Donald Jeffries."

Trouble on the road? Maybe the government can help (seriously)

January 29, 2024October 25, 2014 by Christopher Elliott

Trouble on the road? Maybe the government can help. He did a double take when he saw the name on his airline ticket: “Donald Jeffries.”

Categories Commentary
A wave of airline incidents has exposed the problem like a threadbare economy class seat on an aging puddle jumper.

Is it time for minimum airline seat standards?

January 29, 2024October 18, 2014 by Christopher Elliott

A wave of airline incidents has exposed the problem like a threadbare economy class seat on an aging puddle jumper.

Categories Commentary
You break it, you pay for it. Unless you're traveling. If they break it, you pay for it, too. Checked luggage sustained damage

These travel double standards have gotta go!

January 29, 2024October 11, 2014 by Christopher Elliott

You break it, you pay for it. Unless you’re traveling. If they break it, you pay for it, too. Checked luggage sustained damage

Categories Commentary
Continental Airlines made her a promise: The frequent flier miles she'd earned from her business travel wouldn't expire.

The rise of the insincere travel offer – and what to do about it

January 29, 2024October 4, 2014 by Christopher Elliott

Continental Airlines made her a promise: The frequent flier miles she’d earned from her business travel wouldn’t expire.

Categories Commentary
For Ryan Karas and Lindsi Stinson, it was blood. For Angela Rauen, it was urine. And for Linda Cannon, vomit.

Biohazard on board! What to do when disgusting things happen on planes

January 29, 2024September 27, 2014 by Christopher Elliott

… Read more

Categories Commentary
If the airline industry gets its way, Transparent Airfares Act of 2014 passes, then the price of your airline ticket could drop significantly.

Maybe your travel standards are too low

January 29, 2024September 20, 2014 by Christopher Elliott

Incredible customer service used to be more or less synonymous. Shocked by how far standards had fallen when it comes to travel.

Categories Commentary
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