Do you have the right to recline your economy class seat back as far as it goes?
Many airlines are squeezing the seats in steerage closer together to make more money while lavishing elite customers with more perks.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Oh, you want a comfortable airline seat? That’ll be extra
Bob thought he’d booked an economy class seat when he flew on American Airlines recently. It turns out he’d only bought half a seat.
How do you get a company to bend to your will?
Would you share with your readers how you do this and your procedures and techniques? That way, we would have better tools to work with.”
Should car rental companies profit from toll roads?
Crossing the Golden Gate bridge is the driving highlight of any visit to Northern California. But not for Claudia Moore.
Car renters may hit potholes when they cross borders
She’s heard about surcharges imposed on older renters, mandatory insurance requirements and other unanticipated fees.
Flying pigs can make you a better traveler – here’s how
Pigs can fly. At least on US Airways. A passenger packed an oversize “emotional support” pig on a flight from Connecticut to Washington.
Pack these tips for a better holiday trip
Leaving something at home is the number one mistake holiday travelers make, according to a new poll. And it’s not just essential items.
It’s time to kill economy class
Airlines are considering a new class of service — and I use the term “class” loosely — called economy “minus.”
Hey airlines, enough with the musical chairs!
The “comfort” coach seats for which she’d paid had been changed. The airline re-seated her two rows away from her husband.
Is the travel industry winning the propaganda war?
Is the travel industry winning the propaganda war? Are you so used to hearing certain catchphrases that you’ve become desensitized to them?