Commentary – Page 11 – Elliott Report

Nothing good happens on the dark web. The type of sites most commonly associated with the dark web are where illicit goods are offered.

The dark web and other hazardous places you should avoid

January 26, 2024March 21, 2019 by Christopher Elliott

Think the real world is a dangerous place for travelers? Try visiting the virtual one, a destination filled with shady travel offers and criminals who want to steal your personal information.It’s the time of year when people start planning their summer vacations, and with everyone watching the bottom line, the temptation to save a few dollars by booking online is strong. That might include searching the underside of the internet for a bargain.

If you're looking to buy insurance, then this article is for you. Here are some new ways to buy insurance that can save you money.

Here are some new ways to buy insurance that could save you money

January 26, 2024March 15, 2019 by Christopher Elliott

Finding an affordable car insurance policy seemed like an impossible task for Nicole Scheufler. She lives in a busy part of San Diego and has been rear-ended a few times. After her last car wreck, “the insurance rates were insane,” she says.But she found a policy, thanks to a new way of buying insurance called Gabi.

When it comes to respect, sometimes little things make a big difference for travelers for example employees who says "no problem".

Is respect in the travel industry extinct?

January 26, 2024March 10, 2019 by Christopher Elliott

When it comes to respect, sometimes little things make a big difference for travelers. For Don Brauninger, it’s travel industry employees who replace the words “you’re welcome” with “no problem”.Brauninger, a manager for an emergency services company in Haymarket, Virginia, has heard it from airline agents, hotel clerks and car rental employees.”No problem” – as if his patronage and his presence might be a hardship.

Looking for ways to relieve stress at the airport? No worries. I have some ideas.The next time you feel stressed out at the airport, look up.

Here are some great ways to relieve stress at the airport

June 20, 2024March 4, 2019 by Christopher Elliott

Looking for ways to relieve stress at the airport? No worries. I have some ideas.The next time you feel stressed out at the airport, look up. If you’re lucky, you’ll see painted clouds, or a wall of vines and orchids, and you’ll hear the sounds of songbirds.

Marcus DeGruttola says United Airlines' mistake didn't just cost him $1,550. It also left him and his wife, Holly, stuck in Africa.

United Airlines made a mistake and it cost me $1,550!

September 25, 2024March 3, 2019 by Christopher Elliott

Marcus DeGruttola says United Airlines’ mistake didn’t just cost him $1,550. It also left him and his wife, Holly, stuck in Africa. He needs some help unraveling a very complicated case and getting a refund.

How can airport screening improve in the future?

January 26, 2024March 2, 2019 by Christopher Elliott

From impossibly long lines to intrusive searches by humorless agents, today’s airport screening process is a hassle for many fliers.But the screenings of tomorrow could be unlike anything you can imagine — fast, easy, and maybe even friendly. At least that’s the assessment of experts.

What's the difference between a "glitch" and a "mistake"? For Patricia Alexander, who booked the wrong date for her husband's flight, it's an expensive one.

Surprise! She booked the wrong date for her husband’s flight

January 26, 2024February 25, 2019 by Christopher Elliott

What’s the difference between a “glitch” and a “mistake”? For Patricia Alexander, who booked the wrong date for her husband’s flight, it’s the difference between a $996 refund and the silent treatment.

Travel companies love to keep your money, even when they're not supposed to. Here's how you can get the refund that you are owed.

Travel company owe you money? Here’s how to get your refund

January 26, 2024February 22, 2019 by Christopher Elliott

Travel companies love to keep your money, even when they’re not supposed to. If you don’t believe me, ask Melina Jose, who was supposed to fly from Paris to Orlando, Florida, recently.

Joan Johnson-Roegner needs to cancel her Groupon Getaway. Is she just stuck with an unusable tour or is there anything our advocacy team can do to help?

I need to cancel my Groupon Getaway. Can I get a refund?

January 26, 2024February 18, 2019 by Christopher Elliott

Joan Johnson-Roegner needs to cancel her Groupon Getaway. Her tour operator, Reward Travel China, suggests the terms of her vacation are flexible. So why is she stuck with an unusable tour — and is there anything my fearless crew of advocates can do to help her?

Do you pack your own pillow when you travel? It appears to be a new travel trend to bring some of your own bedding when you stay in a hotel.

Do you need to pack your own pillow when you travel?

September 5, 2024February 16, 2019 by Christopher Elliott

Why do frequent travelers pack their own pillows?

“Because I don’t like putting my face on something that has been used for God knows what,” says Paula Miller, a retired teacher who lives in Kitty Hawk, North Carolina. “I have an aversion to any pillow that isn’t mine. I would much rather give up the space of one outfit in order to get a good night’s sleep.”