ITA ticket mistake: They canceled my grandson’s ticket!
When Jose Portela tries to cancel one of his airline tickets on ITA, the carrier cancels the wrong one. Now he has to pay more for a new ticket. Shouldn’t the airline cover his loss?
TICKET
Ticketmaster trouble: Why can’t I get a refund after a canceled BTS concert?
When Valeria Villacorta’s BTS concert is canceled, she runs into trouble with Ticketmaster. Although the company promised her a prompt refund, it has refused to pay her $654 back for three years.
Can an airline charge you twice for the same ticket?
Lynn Best had the absolute worst time when she flew from Seattle to Rome on Condor Airlines recently. Her airline made her pay for her plane tickets twice. Now she’s trying to get a refund and wants to know: Is it legal for an airline to charge you twice for the same ticket and then keep your money?
American Airlines stranded her in Myanmar. Refund, please?
Sarah Hluchan says American Airlines stranded her in Myanmar after she missed a connecting flight. To get home, she has to buy a new ticket. Why won’t her airline refund the extra fare?
These travel agents go above and beyond the call of duty
Travel agents should really stop calling themselves travel agents. Travel advisors is a better word. Or perhaps even travel advocates.
Persistence pays off for this Aer Lingus delay
One delay of Nora Rousso’s Aer Lingus flight from Paris to Dublin leads to another, and now her return flight is delayed an entire day. Is she entitled to any compensation?
Sick at the airport, so why won’t Airberlin refund my ticket?
After an unexpected medical emergency, Osmar and Aracely Alvarez ask their airline for a refund. But Airberlin defers to their travel agent. Can anyone help this couple?
No visa and no flight credit – who’s responsible for this mess?
To fall into my dreaded “case dismissed” file, a lot of things have to go wrong. That’s the situation David Bialke and his wife are facing.
Caught between United, Expedia and a useless ticket to Fort Lauderdale
She received an email from United Airlines that her a.m. flight had been changed. The airline assured her it was a minor adjustment.
Why won’t Econo Lodge pay my parking ticket?
Even though Linda Troop pays for parking while she’s a guest at an Econo Lodge, she receives a parking ticket. Who has to pay?