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ONLINE

Travelers beware: Cybercrime is the top safety threat in 2025

Travelers beware: Cybercrime is the top safety threat in 2025

February 27, 2025January 25, 2025 by Christopher Elliott

Forget pickpockets and lost luggage. The biggest threat to your next vacation might be lurking online. Cybercrime is the top threat of 2025, say experts.

Categories Safe Travels
When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That's easier said than done. Will she ever get her money back?

I sent a stranger money through Zelle by mistake. How do I undo it?

January 19, 2024March 28, 2023 by Christopher Elliott

When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That’s easier said than done. Will she ever get her money back?

Categories Problem Solved
Hey Groupon, where is her laptop?

Hey Groupon, what happened to my laptop computer?

February 10, 2024June 3, 2018 by Christopher Elliott

After Jennifer Poff pays Groupon $125 for a laptop computer, it doesn’t deliver. But Groupon insists the laptop was shipped and won’t respond to her requests to send the laptop or refund the money.

Categories Commentary
Travel insurance doesn't always work. There, I said it. Sometimes, travel insurance is worthless. I wrote a about how travel insurance.

5 things you must do before you file your travel insurance claim

February 1, 2024June 20, 2017 by Christopher Elliott

Peter Kuhmerker was set for the vacation of a lifetime — a nine-day Ireland tour from Dublin to Killarney booked through Great Value Vacations. As a precaution, he even purchased a “cancel for any reason” travel insurance policy through the company.

Categories Commentary
He just tried to book a four-night tour online from Icelandair, advertised at $1,073, including flights then the price jumped to $2,600.

Bait-and-switched into booking a summer “bargain”? Then read this

January 27, 2024August 2, 2014 by Christopher Elliott

He just tried to book a four-night tour online from Icelandair, advertised at $1,073, including flights then the price jumped to $2,600.

Categories Commentary
Olga O'Hara wants to return the shoes she bought at Sears, but she's getting mixed signals from the company about how to do so. Is she stuck with her purchase?

Stuck with a pair of shoes – and confused about Sears’ refund policy

December 13, 2024January 16, 2014 by Christopher Elliott

Olga O’Hara wants to return the shoes she bought at Sears.com, but she’s getting mixed signals from the company about how to do so. Is she stuck with her purchase?

Categories Problem Solved
Ordered three items from Sears.com, but one was canceled, and they haven't received a refund, despite contacting Sears and PayPal.

Where’s my Sears.com refund?

January 23, 2024February 21, 2013 by Christopher Elliott

Elizabeth Smith’s Sears.com refund is missing in action. Can anyone find her money?

Categories Problem Solved
She didn't take the University of Phoenix online class, yet she is billed with $1,000, with it not acknowledging her cancellation.

Charged for an online class I didn’t take

January 22, 2024October 31, 2012 by Christopher Elliott

Rhonda Smith’s daughter decides not to take a class at the University of Phoenix, but there’s just a small matter of her bill. Does she still have to pay it, even though she didn’t take the course?

Categories Commentary
A frustrating call to AAA Emergency Roadside Services led to disconnection, but an online assistance request worked smoothly.

AAA Emergency Roadside Services: Don’t call us — summon us online

November 24, 2024May 19, 2010 by Christopher Elliott

It happened this morning. The battery on our Honda Accord died — a battery we bought through AAA less than three years ago. I tried to call AAA Emergency Roadside Services for help, but after navigating my way through a confusing menu, and enduring about five minutes of elevator music, my call was disconnected.

Categories Commentary

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  • Home
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