Is your complaint being “form lettered”? Here are three ways to tell
It was just a matter of time before corporations created the perfect form letter, capable of fooling a veteran consumer advocate. Or you.
FORM
My bank sent me the wrong tax form — and now it’s ignoring me
Dante Lee needs an important tax form from his bank. Without it, he could could face a significantly higher bill from the IRS. But his financial institution won’t help him. What should he do?