When her HP desktop computer stops working, Janet Fried contacts Best Buy for help. But her Total Tech Support contract turns out to not be as comprehensive as she thought. Can she get her computer repaired?
What is SIM swapping and how do you prevent it? Here’s how to protect yourself from identity theft and reclaim your money.
After the price of Francis Clark’s Bosch dishwasher falls, Best Buy agrees to refund him $150. But now it won’t pay. What’s going on?
Jane Weir’s LG refrigerator doesn’t work and she wants Best Buy to give her a new one. But is that a reasonable request two years after purchasing it?
Before you run to the store to buy a TV on Black Friday, you need to know about Larry Valverde, who purchased a new set from Best Buy last Black Friday.
Rachel Huff’s Acer laptop breaks again, and this time she has an unhappy 11-year-old to contend with. Can we help?
Stephen Ashley’s refrigerator is cursed. Can a consumer advocate lift the spell?
Giovanna Bettoli’s laptop computer shuts down randomly. It’s been sent back to the manufacturer multiple times, but it’s still not working. Now her warranty is almst at its end. Can this PC be saved?
