AVIS
Why are we being charged an extra $277 for our rental car?
Jessica Gennaoui and her husband discover an unpleasant surprise on their credit card: a $277 charge from Avis for their rental car.
Maybe the travel industry’s one-sided cancellation policies are due for cancellation
One-sided cancellation policies are due for cancellation. Change your mind when you’re traveling, and the consequences can be costly.
Charged for insurance I never wanted — or needed
Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she’s been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?
“What should I have done in this situation?”
The car rental insurance scam is a fairly well-known “gotcha” for international renters, and it’s a trap Doreen Murphy believes she walked right into when she rented a car from Budget in Northern Ireland recently.
Who’s to blame for an “invalid” reservation number?
When Jeff Williams’ pre-paid Priceline reservation number is “invalid” he’s forced to rent a car at a higher price. Should Priceline refund the difference?
Can a car rental company double my rate because I’m not American?
There’s something funny going on with car rental prices, and Hal Gordon wants answers.
Ridiculous or not? Just ignore those dings and dents – your bill is in the mail
With all the recent stories about questionable damage claims on rental cars, it’s no surprise that motorists like Mike Weaver would insist on inspecting his vehicle before renting it. Or that he expects to note every ding and dent before he drives away.