Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
The camera Tristan Caulfield and his wife bought at Target for their honeymoon doesn’t work, but the retailer is giving the couple a runaround in their effort to get it fixed. Is this camera a lost cause?
Nathan Witt is sold a “protection” package with DirecTV that covers moves. Only, it doesn’t. Now he’s being asked to pay a moving fee or cancel his service. What should he do?
They’ve had Kyleene Smith’s undeveloped film for almost three years. Can they do better?
