Las Vegas ATM stole $990 — can you help recover it?
Tim Crawford tries to withdraw cash from an ATM in Las Vegas. He gets nothing, but his bank deducts $990 anyway. Is there a way to reverse it?
Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Get me out of AAA renewal hell, please!
Ruth Marino just wants to renew her AAA membership. But her credit card company is not making it easy.
Help, I’ve been scammed by my moving company
Melanie Freed had to pay extra to have her furniture delivered to Chile. Can she get a refund?
Where’s my Sears.com refund?
Elizabeth Smith’s Sears.com refund is missing in action. Can anyone find her money?
Help, I’ve reached a dead end with my Verizon iPhone
No matter what Jim Howell tries, he can’t seem to get his Verizon iPhone to work. Should the wireless carrier let him out of his contract?
Where’s my copy of The New York Times?
For years, Mary Jenison could count on her copy of the Sunday New York Times. Until now.
Is Target’s price-match guarantee an empty promise?
Ben Blout thinks Target will price-match his holiday merchandise. Target has other ideas. Who is right?
My washer/dryer is a few features short — do I deserve a partial refund?
Carol Blue’s Samsung washer/dryer doesn’t come with all the features she’s promised. Should she get some of her money back?
Help, my BMW dealership is holding my title hostage!
Monique Vasanji wants to get rid of her BMW, but there are two sticking points, the main one being: the title is missing. But who has it?
Is DirecTV guilty of “false advertising”?
When Caren Rickert switches from Comcast to DirecTV, she’s unhappy with the service. But switching back may cost her $460, even though she’s only had DirecTV a few days. Is that fair?