Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Melinda McGowan had to cancel her European vacation late last year because of a medical emergency. When she tried to rebook her tickets through Lufthansa, an airline representative quoted her a fare differential of $388, which seemed like a lot at the time.
It’s been a week of run-ins between the TSA and its critics. Maybe the most interesting one was Sen. Rand Paul’s vs TSA Chief John Pistole.
Another day, another TSA screening video. Ryan Miklus, with his parents for the Memorial Day weekend. The woman his mother, Carol.
By now, anyone with an Internet connection knows that Texas legislators have abandoned their efforts to restrict the TSA from screening air travelers with what some consider an invasive and inappropriate pat-down.
If the TSA wasn’t violating our civil rights with its intrusive screening procedures, as so many passengers claim, and as Texas Rep. David Simpson explains in his thoughtful commentary, then all of this might be kind of funny.
Not so long ago, your frequent flier miles were gone when they expired. But not anymore.
Rachel Cabarcas’s timing isn’t the best. No, not because she has an expired awards problem she’s sharing with us today, but because if she’d waited a little longer, then this probably wouldn’t have been a problem.
Here’s a type of case that crosses my desk often, and to which I almost always say “no.” But should I?
I have just one question in the wake of the Transportation Department’s so-called “historic” rulemaking on airline passenger rights.
It’s been a “good news” kind of week for observers of our nation’s security apparatus. At least that’s how the government is spinning it.
