Commentary – Page 60 – Elliott Report

A traveler purchased tickets for a mission trip with multiple airlines in the same alliance, experienced flight delays.

Oh no! I missed my connection and had to pay extra

January 22, 2024December 14, 2012 by Christopher Elliott

Sue Broxholm’s connecting flight back home is delayed, and her airline eventually asks her to pay an extra $462 to continue her journey. Is that right? And if not, should it give her a refund?

Traveler faces inconsistencies and fees on a codeshare flight between Delta and KLM, pays 200 Euros for second bag in France.

Should I have been charged extra for my checked luggage?

January 22, 2024December 7, 2012 by Christopher Elliott

Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund — so why isn’t she?

Next week is one of the busiest of the year for air travel. The last thing you probably want to see is a long TSA line.

5 reasons I’m opting out of the TSA’s scanners (and you should, too)

January 22, 2024November 16, 2012 by Christopher Elliott

Next week is one of the busiest of the year for air travel. And the last thing you probably want to see at the airport when you fly home for Thanksgiving is a long line — especially one that’s preventable.

I bought a refrigerator from Best Buy a few years ago. The first fridge had a problem that could not be fixed, so it was replaced.

My refrigerator is cursed – can you lift the spell?

April 5, 2024November 14, 2012 by Christopher Elliott

Stephen Ashley’s refrigerator is cursed. Can a consumer advocate lift the spell?

When Susan Verbeeck attended a rally for Republican presidential candidate Mitt Romney she didn't expect to be greeted by TSA agents.

Should Republicans blame the TSA for their loss?

January 22, 2024November 11, 2012 by Christopher Elliott

When Susan Verbeeck attended a rally for Republican presidential candidate Mitt Romney with her two daughters and a friend at the Virginia State Fairgrounds in Doswell, Va., earlier this month, she didn’t expect to be greeted by TSA agents.

Steven Allen says he got a bad one recently when he called to change a United Airlines ticket from San Francisco to Puerto Vallarta, Mexico.

Are airline fees being fairly disclosed?

January 22, 2024November 10, 2012 by Christopher Elliott

Air travel is full of surprises, some good, many not.

We are having trouble with a claim we made on our Allianz travel insurance we bought for our recent trip to Portugal.

Will travel insurance cover my missed tour?

January 22, 2024November 9, 2012 by Christopher Elliott

Carolyn Cluff’s husband is injured in Portugal and he misses part of his tour. Now their travel insurance company is balking at paying their claim, even though their policy should cover them. How does she persuade the insurance company to reconsider?

Archie Wong and his family found themselves stranded in Hawaii after American Airlines canceled their flight.

They canceled his flight twice – are these vouchers enough?

January 22, 2024November 8, 2012 by Christopher Elliott

My husband and I ordered an upright fridge from Sears. The delivery driver bounced it off of a wall in the basement.

Argh! This damaged freezer from Sears is making me come unhinged

January 22, 2024November 7, 2012 by Christopher Elliott

Alex Schuler’s new Sears freezer is damaged by a technician. Is she entitled to any compensation for the botched delivery service?

The first thing I noticed about the decline passenger in seat 9C on a recent flight from Orlando was that he was carrying a light sabre.

Leaning leaners and the airlines that let ’em

June 10, 2024November 6, 2012 by Christopher Elliott

The first thing I noticed about the passenger in seat 9C on a recent flight from Orlando to Washington was that he was carrying a light sabre.