Here’s an important lesson about diversity and tolerance — and a surprise or two
Here’s an important lesson about diversity and tolerance that I’m sure you’ll find useful as a consumer.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Consumers to businesses: Thanks for nothing!
In this season of gratitude, American consumers are feeling left out in the cold. And with good reason.
You’re overpaying for groceries, but here’s what you can do about it now
It’s not your imagination. Your grocery bills are rising.
Maybe it’s the season. The Wednesday before the Thanksgiving holiday is historically the busiest day of the year for grocery shoppers, as Americans drop a figurative cornucopia of cash on turkey, trimmings, pie and their beverage of choice.
Then again, it could be the business.
Fixing your own flight is easier thanks to our new EU 261 FAQ
In Europe, a regulation called EU 261 protects passengers like Andrew Rapp. And although a United Airlines representative at the check-in counter said that he “might be eligible” for compensation based on the length of the delay, no promises were made. Rapp’s story is a reminder that a little self-advocacy can take you a long way, especially if you know what to ask for. (We can help with that.)
Why it’s good to have enemies
When I complain about my critics, my father, a retired Presbyterian minister, responds with St. Luke’s words of wisdom. “Woe to you when everyone speaks well of you,” he reminds me, “for that is how their ancestors treated the false prophets.” In other words, maybe it’s good to have enemies.
What does a Trump administration mean for American consumers?
A Donald Trump presidency will either be great for American consumers — or it’ll be a disaster.
Don’t get lost: 3 insider tips on how to keep your stuff, so you don’t loose your luggage when you fly
Luggage always seems to vanish. Airlines misplace one to two bags per flight, sometimes more, sometimes less.
Why travelers need price transparency now
If the words “price transparency” don’t make your eyes glaze over, then you’re probably one of the hundreds of thousands of travelers who feel ripped off by a low price.
Are gift cards better for you — or better for the business?
Ask Richard Brigleb about gift cards, and he’ll tell you about the $200 worth of plastic for a wine store and local restaurant he just found in his kitchen drawer.
Improving travel, one good idea at a time
The aftermath of the Emirates Airlines Flight 521 crash in Dubai on Aug. 3 was one of this summer’s most shocking visuals.