Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Diana Winkler suspected she’d found a great lawyer for her consumer case. The telltale signs were there: His genuine concern for justice, his willingness to take her case on a contingency basis, and his attention to detail.
Green may not be the most fashionable color this spring, considering the recent policy shift in Washington on climate change. But it’s still the “in” thing for many travelers.
If you’re planning to leave your smartphone or laptop at home when you go on vacation this month, you might want to think again. The unplugged getaway is so last year.
If you’re a little paranoid, you’re going to love this summer travel season.
The Terminator wants to be your next travel agent.
The travel industry seems to always have its hand out — sometimes literally.
In a do-it-yourself world, when shouldn’t you do it yourself? That’s sometimes hard to know with a consumer problem.
Should you tip your flight attendant? For such a commonly asked question, the answer is anything but simple.
Buyers are liars. That’s not an accusation, just a fact. Remember that University of Massachusetts study that found 60 percent of adults can’t have a ten-minute conversation without lying at least once?
Travel agents should really stop calling themselves travel agents. Travel advisors is a better word. Or perhaps even travel advocates.
