Have travelers become their own worst enemy?
The coconut smoothie test is hardly a scientific way of determining if you’re a savvy traveler. But it’s highly effective.
Christopher Elliott
Borneo’s recipe for sustainable tourism: cultural villages, homestays — and spicy food
The aroma in Trudy’s Tan’s kitchen in Kuching, Malaysia, is intoxicating. It’s a blend of the familiar and the utterly new: garlic and pepper with Terung Iban, the sour eggplant found in Borneo. It’s Gula Apong, also known as Nipah palm sugar, caramelized with fried potato wedges
I paid $375 for hockey game tickets I couldn’t use. Why won’t StubHub refund me?
Angelica Niklowitz gets a recurring error when she tries to access the hockey game tickets she buys through StubHub. Can she get a refund for the replacement tickets she has to buy?
Iberia downgraded me to economy class on a flight to Madrid. Where’s my refund?
Iberia downgrades Christopher Long and his husband to economy class on a flight from Chicago to Madrid. Under European regulations, he’s entitled to a refund of 75 percent of his fare. So why is he only getting a fraction of that?
They found toxic mold in their Vrbo rental — can they get $19,500 back?
Cindy Bonde expected a peaceful getaway in the Vrbo rental she’d booked in Park Rapids, Minn. Instead, she and her family stepped into a conflict that featured rampant mold, an uncooperative host and a tone-deaf booking platform — and left them fighting for a $19,500 refund.
Noisy electronics on planes are becoming a big problem. Here’s what to do about it.
On a recent flight from San Francisco to New York, Luca Dal Zotto found himself sitting next to a noisy airline passenger.
Travelers are worried about car rental safety. Here’s how to avoid a problem
Everything seemed fine when Josie Daigle rented a car in Boston from a national chain. A cursory glance at the vehicle before she drove off with her two young kids suggested the car was safe.
Target Closed My Card Without Warning! Get It Back!
Why is Martha Norrick’s Target Circle debit card closed? Target has given her several reasons, but it’s doing nothing to help her get her card back.
Booking.com promised to refund me $655 for my hotel room — but now it won’t!
After Frances Dooley’s hotel booking is canceled, Booking.com says it will refund her new room’s higher cost. But then it goes silent. What can you do if a company breaks its promise?
I paid for unlimited airport parking. Then the company changed its rules.
Victoria Broer has parked her family van at USAirport Parking near Denver International Airport for a decade. The company held her keys for her in its office, and she felt safe — so safe that she paid $1,825 every year for unlimited parking privileges.