TRAVEL RIGHTS – Elliott Report

After turbulence forced a change of plans, American Airlines told the Pruchas their return tickets were still valid. But the airline later canceled their flight, forcing them to pay $969. With only boarding passes as proof, they fought a flawed system—and won their money back with help from a travel advocate.

American Airlines canceled my return flight because I missed a leg. But it said I could fly!

October 6, 2025 by Christopher Elliott

Air travelers often exhibit "exit envy," a phenomenon where passengers rush to disembark the moment the plane lands, leading to chaos and frustration. Whether driven by the need to make a tight connection or simply a desire to leave the plane as soon as possible, this behavior disrupts the usual deplaning process. However, there are courteous ways to ensure you can exit early without inconveniencing others, including enlisting the help of flight attendants or securing a seat near the front. Learn the art of exiting a plane early without stepping on toes.

Why does everyone want to get off the plane first? It’s exit envy!

March 27, 2025February 24, 2024 by Christopher Elliott

Why do air travelers want to get off the plane first? As soon as the aircraft pulls up to the gate, it’s a mad stampede to the front.

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

December 30, 2024February 13, 2024 by Christopher Elliott

If you’re reading this because your luggage has gone missing, you’re not alone.

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation -- or compensation.

Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?

November 24, 2024October 6, 2023 by Christopher Elliott

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation — or compensation.

The content discusses the issue of a long-delayed cruise refund for a Greek Islands cruise booked with Vantage Travel. Despite agreement for the refund, it has taken almost three years due to the pandemic causing widespread delays in the travel industry. The article explores the reasons behind the wait and whether it is possible to expedite the process.

He paid Vantage $18,536. Why is it taking so long to get a cruise refund?

January 19, 2024February 9, 2023 by Christopher Elliott

The pandemic created massive refund delays that are still affecting passengers today. So why are cruise refunds dragging on? And can you make them go faster?