Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us

SCAM

Couple's honeymoon turns sour after being pressured into a $10,699 Palladium membership that wasn't as promised. Can they get their money back?

Tricked into a Palladium membership: My honeymoon nightmare

August 18, 2025 by Christopher Elliott

Angela Reiffer and her husband thought they were getting a free couples massage after they checked into a Palladium resort in the Dominican Republic for their honeymoon. 

Categories Advocacy
The electric pressure washer Halley Thompson orders from Amazon doesn't work. Why won't Amazon let her return it for a refund?

I ordered a pressure washer and it doesn’t work. Why won’t Amazon refund me?

April 26, 2025April 11, 2025 by Christopher Elliott

The electric pressure washer Halley Thompson orders from Amazon doesn’t work. Why won’t Amazon let her return it for a refund?

Categories Problem Solved
Say the word "free," and it's enough to make even the most experienced travelers lose their marbles. But free is one of the worst scams.

How do you avoid the world’s most dangerous travel scam? Don’t fall for something “free”

February 27, 2025February 16, 2025 by Christopher Elliott

Say the word “free,” and it’s enough to make even the most experienced travelers lose their marbles. 

Categories On Travel
A SIM swapping nightmare leads to a $3,809 bill from Best Buy. Can Chase help?

A SIM swapping nightmare leads to a $3,809 bill from Best Buy. Can Chase help?

February 14, 2025January 20, 2025 by Christopher Elliott

What is SIM swapping and how do you prevent it? Here’s how to protect yourself from identity theft and reclaim your money.

Categories Advocacy
Travel fakes like this are on the uptick in 2025. Criminals are using artificial intelligence to create fake websites, listings and social media profiles designed to separate you from your money. 

How to protect yourself from travel fakes

February 27, 2025January 12, 2025 by Christopher Elliott

Travel fakes like this are on the uptick in 2025. Criminals are using artificial intelligence to create fake websites, listings and social media profiles designed to separate you from your money. 

Categories On Travel
Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed -- and will the charge stick?

Lyft surprised me with a $150 cleaning charge. Is that allowed? 

July 18, 2024March 6, 2024 by Christopher Elliott

Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed — and will the charge stick?

Categories The Travel Troubleshooter
Amy Lou Masick's unfortunate encounter with a call center scam sheds light on an important issue. Falling victim while seeking a JetBlue refund, she battled against the odds to reclaim her money. Her story serves as a cautionary tale, reminding us of the need to verify online information and understand airline policies, helping us to stay vigilant against such scams.

She called JetBlue, but airline scammers answered. Here’s how she fought back.

September 26, 2024June 19, 2023 by Christopher Elliott

The newest airline call center scam just cost Amy Lou Masick $500. She wanted to call JetBlue for a flight refund, so she Googled the airline’s phone number. And up popped the number of a company that was not JetBlue.

Categories Advocacy, Featured
Will Wells Fargo intervene and aid Nicholas Butler in the aftermath of $7,853 Istanbul bar charges? Find out now.

Charged $7,853 by Wells Fargo after visiting a bar in Istanbul– is this fraud?

January 19, 2024June 8, 2023 by Christopher Elliott

Nicholas Butler gets charged $7,853 at a bar in Istanbul under shady circumstances. Will his bank step up and help him undo the charges?

Categories Featured, Problem Solved
When Laurie Mannino tried to change her airline tickets on British Airways, she ran into a common problem: The airline kept her on hold for hours.

Warning! Airline scammers are posing as fake call centers

January 19, 2024June 4, 2023 by Christopher Elliott

When Laurie Mannino tried to change her airline tickets on British Airways, she ran into a common problem: The airline kept her on hold for hours.

So she Googled “talk to a human at British Airways” and found a number that picked up on the first ring.

It was a fake.

Categories Advocacy, Featured
TAP Air Portugal cancels Mary Dexter's return flight from Lisbon to Boston during the pandemic. The airline issues a credit, but it expires.

Help! My TAP Air Portugal ticket credit has expired — or has it?

January 19, 2024December 19, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Older posts
Page1 Page2 … Page6 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help