RETURN FLIGHT CANCELLED

After turbulence forced a change of plans, American Airlines told the Pruchas their return tickets were still valid. But the airline later canceled their flight, forcing them to pay $969. With only boarding passes as proof, they fought a flawed system—and won their money back with help from a travel advocate.

American Airlines canceled my return flight because I missed a leg. But it said I could fly!

October 6, 2025 by Christopher Elliott

Categories Advocacy

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