Is this Dell lost laptop a lost cause?
Benjamin Marmer orders a new computer from Dell. But it never arrives, even though Dell ships it via FedEx. Is his computer a lost cause?
Problem solved
Do I really owe Budget $450 for cleaning my rental car? It’s just a little sand!
What’s this $450 cleaning fee on Irina Safonov’s Budget Car Rental bill? Sure, she rented a Chrysler Voyager in Detroit recently. And yes, she returned it with “a little” sand on the floor mats.
Saks Fifth Avenue return problem: Why won’t they accept this $10,854 gold ring?
Saks Fifth Avenue refuses to accept a $10,854 gold ring as a return. The reason: The company says it’s damaged. Is Thomas Gunderson stuck with this purchase?
Help! My all-inclusive hotel charged me for two extra nights
The Miraval Berkshires, an all-inclusive resort in Lenox, Mass., overcharges Dalia Hamzeh by $2,500. Now, it is refusing to answer her emails. How can she get her money back?
Shakedown Street: Why can’t I resell these Dead & Company concert tickets?
When Ticketmaster sells Nathaniel Meyer his Grateful Dead tickets, it leads him to believe he can resell them. But he can’t. Is he stuck with them?
I subscribed to the Wall Street Journal, but where’s my paper?
Where are Diane Blitzer’s copies of The Wall Street Journal? And why won’t the newspaper give her a refund for the missed deliveries?
What is my LG serial number? I have 24 hours to find it or I’ll lose $500
After Ralph Pack buys several appliances from LG, he submits a request for a rebate. But LG doesn’t recognize his serial number. His deadline for submitting the rebate is tomorrow. Is his $500 out the window?