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Elliott Report

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flight delays

Holiday travel in 2025 is more unpredictable than ever. From flight delays and border confusion to cybersecurity threats and lost bags, this season demands extra vigilance. Learn what steps travelers are taking—from smart planning to expanded travel insurance—to stay safe and protect their investment.

Holiday travel safety: Here’s what could go wrong — and how you can avoid it

November 15, 2025 by Christopher Elliott

What are you afraid of this holiday travel season? Missing your flight? Losing your luggage? Getting stuck in bad weather?

Categories Safe Travels
Catriona Garry missed her flight from Edinburgh to Dublin due to Aer Lingus' staffing issues, which led to a three-hour wait with only one ticket agent. Consequently, she missed her connecting flight to Boston and was wrongly charged $1,200 in rebooking fees. Despite contacting Aer Lingus for six months and escalating the issue to their CEO, she faced delays and unhelpful responses. After a thorough review of her case, highlighting the responsibilities of Aer Lingus and their third-party partner, Swissport, the airline finally refunded her rebooking fees nearly seven months after her trip.

Aer Lingus made me miss my flight. Then it charged me these booking fees!

December 18, 2024August 21, 2024 by Christopher Elliott

Catriona Garry misses her flight from Edinburgh to Boston because there’s only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded?

Categories The Travel Troubleshooter

Angry air travelers are lashing out at each other. Here’s what to do.

December 15, 2024July 27, 2024 by Christopher Elliott

Is it my imagination, or are air travelers getting angrier at each other this summer? 

Categories On Travel
The new airline consumer protection rules target junk fees and guarantee refunds for significant delays. Yet, implementation hurdles and potential conflicts loom. Will these regulations truly benefit travelers this summer? Read on for insights.

Will new airline consumer protection rules help you when you fly this summer?

May 17, 2024May 11, 2024 by Christopher Elliott

You’ve probably heard about the new airline consumer protection rules that rolled out with a one-two punch last month. There were so many, it’s almost hard to keep track. And maybe you’re saying to yourself: Finally, I’ll have some rights when I fly.

Categories On Travel
Discover how to handle the 'delay rage,' by understanding your passenger rights and utilizing coping strategies during flight delays. Explore the bigger issue of airline accountability and potential government regulation to improve the air travel experience.

Don’t become a victim of delay rage this summer. Here’s how.

July 15, 2024July 23, 2023 by Christopher Elliott

If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage. 

Categories Airline Problems, On Travel

WOW Air, where’s my compensation for that 14-hour delay?

January 31, 2024January 19, 2018 by Christopher Elliott

After a 14-hour delay on WOW Air, Rachael Lopez thinks she’s entitled to some compensation. WOW disagrees. Who’s right?

Categories The Travel Troubleshooter

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  • Home
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  • Sites
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  • Newsletters
    • Elliott Advocacy Today (Daily)
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  • Advocacy
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  • Get Help