This is the worst place to put your passport when you travel
Where’s the worst place to put your passport when you travel? Maybe in the seatback pocket on an overnight flight from Orlando to Paris. Which is exactly where my young son left his.
CONSUMER ADVOCACY
Amazon price-match problem: Where’s the refund for my keyboard?
When Bret Taylor finds a cheaper gaming keyboard online, he asks Amazon if it will price-match. A representative says yes — three times. And then the company refuses.
Pandemic refund: Is it too late to get my $23,577 back for these Air France tickets?
Does Air France still owe Gilda Souza $23,577 after the airline canceled her flights during the pandemic? After all, she allowed her ticket credit to expire. Can she still get a pandemic refund?
More Americans are afraid to travel now. Here’s what to do about it.
Maybe it’s the one-two punch of the recent hurricanes in the Southeast or the escalating tensions in the Middle East. But Americans seem more afraid to travel than ever.
Banned by American Airlines for being “intoxicated and engaging in sexual activity” — but was it her?
American Airlines says Erin Wright was drunk and had sex with a man on a recent flight, and now she’s banned. Wright says American Airlines didn’t give her a chance to tell her side of the story and that this is a case of mistaken identity — and she can prove it
My wedding was ruined! What does Sandals owe me?
Alex and Jaime Passakos say their honeymoon at Sandals was ruined — and they want compensation.
Traveling? Here’s what to say if you want to get the worst treatment — guaranteed!
It’s easy to get treated like a second-class citizen when you travel: Just say the wrong thing. That’s an undeniable fact that people are rediscovering during the busiest year in the history of modern travel.
My Amazon package never arrived. Now they’re hiding behind a freight forwarder
Mirella Veen orders $430 worth of computer equipment and shelves through Amazon. But her freight forwarder loses it while shipping it to St. Maarten. Who’s responsible?
Help! NCL and Chase are arguing about my $250 refund, but I just want my money back
Linda Carnivale wants her $250 cruise deposit refunded. But now her bank and cruise line are arguing over who is responsible for the money. Does it matter? And can she get her money back?
How companies try to silence you when you have a problem
The document seemed harmless enough — a “release of all claims” in exchange for a cash settlement. Lowe’s sent it to one of our readers when she asked it to fix a botched kitchen installation.