My Google Play account is frozen and I’m out $115. Can you help me?
Arjun Chhabra’s Google Play account is frozen because the company suspects him of fraudulent activity. Can he recover the $115 he spent?
Christopher Elliott
Airbnb refund denied: But it’s in a bad neighborhood!
Robert Harris checks into an Airbnb in a high-crime neighborhood. Can Airbnb deny his refund request?
She bid $594 for an upgrade on ITA Airways but was seated in economy class. Now her money is gone.
Can ITA Airways keep the money for your upgrade bid but send you to economy class?
You need more vacation time in 2025. Here’s how to get it.
Here’s how to get more vacation time in 2025.
Don’t lose your valuables when you travel. Here are the rules.
You don’t have to lose your valuables on your next big trip. Here are three rules that will prevent a major loss.
No accessible seats at my Springsteen concert. Can I get a refund?
Julie Stupsker buys two accessible seats for a Bruce Springsteen concert. But the venue moves her seats and now, she can’t see anything. Can she get a refund?
Iberia suspended ticket credit problem: How do you fix this?
What do you do when an airline suspends your ticket credit? Read about this Iberia suspended ticket credit problem — and how it was resolved.
I never thought I’d give this Thanksgiving travel advice
I’ve covered every Thanksgiving for the last three decades as a travel journalist. But this holiday is different — and it’s made me offer Thanksgiving travel advice I never expected.
Mold, urine and cockroaches in my vacation rental! Will Vacasa give me a refund?
When James Storie and his family checked into a Vacasa vacation rental in Florida’s Panhandle, he was stunned by the condition of the home.
Avoiding travel fees: Here are the shocking ways people are doing it!
How far would you go to avoid a travel fee? Here are some of the ways people are sidestepping these annoying extras.