Should airlines ban alcohol on flights?
Should airlines limit or ban alcohol on planes? Passengers like Jodi Smith have an opinion.
Christopher Elliott
How Air New Zealand’s bold sustainability experiment could make your next flight greener
Say the word “sustainable” around an airline executive, and they’ll probably try to change the subject. That’s because green air travel is a distant dream. But not for Air New Zealand.
Unauthorized $1,365 Tag Heuer PayPal charge: How to get your money back
There’s a $1,365 charge on Hank Hu’s PayPal account. Someone ordered a watch from Tag Heuer and shipped it to another state. Why won’t PayPal help him?
How to dispute a $1,357 charge from National and get your money back
Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for — and why can’t he get the car rental company to refund it?
They paid for an extra legroom seat on AirTransat. Then they got a downgrade.
It seems airlines are constantly finding new ways to make flying more uncomfortable. But for Mary Ann and David DeMichael, AirTransat succeeded beyond its wildest dreams.
Are you a bad hotel guest? Here’s how to know
A few hours after Matt Rogers checked into his hotel in Dallas, he heard rhythmic grunting noises outside his door. They were coming from one of the worst hotel guests ever.
How to prevent hotel luggage theft: 5 expert strategies
If you’ve ever stored your luggage with a hotel, you probably know the nagging question: Is my bag safe?
I changed my mind about my Sears dishwasher repair. Can I get my money back?
When John Bartolotta’s dishwasher breaks down, he asks Sears for help in fixing it. Then he decides to buy a new dishwasher instead. Can he get his prepaid repair fee refunded?
RVshare is keeping my deposit! Can you make them return it?
Why is RVshare holding Aaron Olbrich’s $1,500 deposit after he returns his rental van? And can he ever get his money back?
Airline code-share nightmare: WestJet left me stranded in Calgary!
Jeff Berman’s flight from Seattle to Quebec City was a nightmare. A delay on the first leg of his flight left him stranded in Calgary, and the only way out was to buy a new ticket to his final destination.