Starwood Hotels and Resorts is a part of a suite of well-known hotel brands, including St. Regis, The Luxury Collection, W, Westin, Le Méridien, Sheraton, Four Points by Sheraton, Aloft and Element. Starwood and all of its brands are now operated by Marriott.
How to reach a person at Starwood Hotels and Resorts
Main: (203) 964-6000
Customer Service : (800) 328-6242
Toll Free: (888) 625-4988 (reservations)
Starwood Hotels and Resorts Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Starwood Hotels and Resorts
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Starwood Hotels and Resorts
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Starwood Hotels and Resorts mailing address
Starwood Hotels and Resorts
One StarPoint
Stamford, CT 06902
http://www.starwoodhotels.com
Starwood Hotels and Resorts social media channels
Starwood Hotels and Resorts executive customer service contacts
Primary Contact
Helen Horsham-Bertels
Senior Director, Consumer Affairs
One StarPoint
Stamford, CT 06902
helen.horsham-bertels@starwoodhotels.com
(203) 964-4129
Chief Executive
One StarPoint
Stamford, CT 06902
CEO@starwoodhotels.com
Also, try ceo@starwoodhotels.com
And his assistant is Cynthia Harmon
cynthia.harmon@starwoodhotels.com
How to get professional help with your Starwood Hotels and Resorts problem
If you need help with Starwood Hotels and Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.