Privacy? There’s no such thing on the road
Recent revelations of the National Security Agency’s sweeping domestic surveillance programs may have angered many Americans, but for most travelers, it was nothing new.
The Navigator
Can you trust the cruise lines’ new passenger “bill of rights”?
Maybe it was the string of customer-service disasters, starting with the Costa Concordia tragedy last year and leading up to the recent Carnival Triumph “poop” cruise, on which passengers were left adrift in the Gulf of Mexico for five days without working toilets.
Would you care to hold that plane?
Holding a plane for a passenger is an iconic customer service gesture. In a different era of commercial aviation, before on-time arrivals became so important that aircraft doors closed 15 minutes before departure, planes were almost routinely kept at the gate for passengers who were trying to make a connection or who were just late.
Should this airline merger be allowed to fly?
The proposed merger between American Airlines and US Airways may not be a done deal, even if almost everyone is behaving as if it were.
The dangers of dynamic currency conversion
Processing a credit card charge for overseas purchases used to be pretty simple. You swiped your card while on vacation, your bank changed the money from pesos or euros into greenbacks, and the amount you’d spent appeared on your bill. Maybe you paid a small conversion fee, but you also got a competitive exchange rate.
Speak out now on the TSA’s full-body scanners
It’s been almost five years since the Transportation Security Administration quietly began installing its so-called Advanced Imaging Technology (AIT) — better known as full-body scanners — at airports nationwide. And now the government wants to know what you think of the machines.
Is Greyhound leaving passengers out in the cold?
The temperature outside the Des Moines Greyhound bus terminal on a February morning fell to a dangerously frigid 17 degrees below zero.
The truth about the TSA’s pointless knife fight
The TSA’s surprise announcement that it will allow small knives and previously banned sporting equipment was met with concern and confusion.
