Jiffy Lube ruined my car engine. Why won’t it pay $12,998 for repairs?
The engine in Ali Cotton’s Nissan Altima is damaged after he brings it to Jiffy Lube for an inspection. Does the company have to pay his $12,998 repair bill?
WARRANTY CLAIM
My American Tourister luggage is defective. How do I get it fixed?
One of John Edmunds’ new American Tourister bags is defective. Does he have to ship it to Texas at his expense, or can he get an exchange?