TRIPADVISOR PROBLEMS

What should you do if you think you've just checked into a dangerous vacation rental? That's the problem Shui-man Tong faced recently. Can she get a refund?

This is a dangerous vacation rental, Tripadvisor. I want a refund!

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What should you do if you check into a dangerous vacation rental? That’s the problem Shui-man Tong faced when she arrived in Lisbon and found her TripAdvisor rental in a deep freeze.It was early December, and the temperature inside the rental had plunged below 40 degrees. What happened next forced Tong to find alternate accommodations and ask TripAdvisor for a refund.