TICKET REFUND Archives

Nathaniel Meyer purchased $3,350 worth of Grateful Dead concert tickets from Ticketmaster, believing they were transferable. However, he later discovered that the tickets couldn’t be resold. Despite months of trying to resolve the issue, Ticketmaster provided no answers. After a breach of his personal information and no clarity on transfer restrictions, Meyer sought a refund. Was he out of luck, or was help on the way? With some advocacy, Ticketmaster finally offered Meyer a full refund. It’s a reminder to always check ticket terms before buying.

Shakedown Street: Why can’t I resell these Dead & Company concert tickets?

November 29, 2024October 18, 2024 by Christopher Elliott

When Ticketmaster sells Nathaniel Meyer his Grateful Dead tickets, it leads him to believe he can resell them. But he can’t. Is he stuck with them?

Craig McAllister paid $524 for front-row tickets to a Mets-Yankees spring training game in Port St. Lucie, Fla., only to find his view obstructed by an ESPN cameraman. With 80% of the game blocked, he stood until he found better seats in the sixth inning. Despite contacting SeatGeek for a refund, he was initially refused, as the venue did not consider the cameraman an obstruction. After reaching out for consumer advocacy, SeatGeek reviewed the complaint and offered Craig a $150 credit as compensation, which he accepted.

I can’t see the baseball game! Can I get my money back from SeatGeek?

July 27, 2024July 19, 2024 by Christopher Elliott

Craig McAllister can’t see most of his baseball game in Port St. Lucie, Fla. Does he deserve a refund from SeatGeek?

When Joel Revill's ticket purchase on Iberia doesn't go through, a representative advises him to dispute the purchase on his credit card. But now he doesn't have a valid ticket. What should he do?

Iberia told me to file a credit card chargeback. Now I don’t have a ticket!

November 29, 2024May 15, 2024 by Christopher Elliott

When Joel Revill’s ticket purchase on Iberia doesn’t go through, a representative advises him to dispute the purchase on his credit card. But now he doesn’t have a valid ticket. What should he do?

Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?

Does Amtrak owe me anything for a forced downgrade?

January 19, 2024March 29, 2023 by Christopher Elliott

Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?

What if you cancel your American Airlines tickets and your travel agent hands you a voucher that only covers 20 percent of a new fare? That's the strange situation in which Michelle Crespo found herself.

A 20 percent credit for my American Airlines tickets? That’s insane!

March 17, 2024April 26, 2022 by Christopher Elliott

What if you cancel your American Airlines tickets and your travel agent hands you a voucher that only covers 20 percent of a new fare? That’s the strange situation in which Michelle Crespo found herself.

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