Skip to content

Home
Features
Company Contacts
Sites
Newsletters
Advocacy
About

Home
Features
Company Contacts
Sites
Newsletters
Advocacy
About

SWISS AIR

Swiss Air lost Mark Bromley's luggage during a trip. Despite multiple attempts, he struggled to get compensation until intervention.

Why won’t Swiss International Air Lines compensate me for my lost luggage?

July 15, 2024October 2, 2023 by Christopher Elliott

When Swiss loses Mark Bromley’s luggage on a flight from Zurich to Geneva, he files a claim for compensation. He never hears back. Does he deserve anything?

Categories The Travel Troubleshooter

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Follow Us

© 2025 Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
Advocacy
About
Get Help

At the Elliott Report, our mission is simple: We hold companies and institutions accountable, ensuring that consumers like you get the treatment you deserve. To do this, we rely on one thing: evidence.
Have you encountered a troubling situation that needs attention? Do you have a tip for a story we should investigate? Are there documents, emails, or other materials that could help us uncover the truth? If so, we want to hear from you.
Contact us securely and confidentially now through Protonmail.
We’re here to help make sure consumers’ voices are heard. Your tip could be the one that helps others avoid a similar problem — or gets a company to finally do the right thing.

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more.

Invalid email address

Thanks for subscribing!