There’s a hurricane coming, but Spirit Airlines has a hand out
With Hurricane Matthew bearing down on South Carolina, Brenda Williams has to cancel her vacation. Why won’t Spirit Airlines offer her a full refund?
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When airlines misread passport rules, who pays?
When Olga Parra’s dog chews part of her husband’s passport, they’re denied entry to Costa Rica. Is their airline to blame for letting them board the flight?
Spirit’s Baldanza: “We don’t force customers to pay for services they don’t want or need”
Spirit Airlines is at it again — first denying a dying war veteran a ticket refund, then announcing it would raise its fee for carrying a bag on its flight to $100. Passengers are outraged. A Facebook petition to boycott the carrier is gaining momentum.
Are fees for carry-on luggage just the beginning?
Since Allegiant Air’s decision to start charging passengers for carry-on luggage last week, you’d think that everything needed to be said about this outrageous new fee had already been said.