We gave up our seat on Spirit but they gave us nothing
Sarah Dragswiek and her family give up their airline seat in exchange for a promise of a refund and a voucher for a new ticket. But when the airline refuses to keep its word, what can they do?
Sarah Dragswiek and her family give up their airline seat in exchange for a promise of a refund and a voucher for a new ticket. But when the airline refuses to keep its word, what can they do?
OK, I’ll admit that I poke fun at the “entitleds” behind the curtain as much as the next guy wedged into one of those sardine-class airline seats.
While Mike Murray waited with his two nephews and cousin in the first-class lounge to board his United Airlines flight from San Francisco to Washington, he consumed three gin and tonics in two hours.
Ever since airlines added new economy-class seat reservation fees, they’ve insisted that the new charges would not lead to families with young kids being separated. And I believed it — until I heard from Vicki Wallace.
Anything can happen on a plane. Anything did happen to Rita Auth when she boarded a recent flight from Dallas to Tucson.
The first thing I noticed about the passenger in seat 9C on a recent flight from Orlando to Washington was that he was carrying a light sabre.
To the airline apologists who rushed to the defense of an industry that lies by pretending other companies’ products are its own — a dirty trick called “codesharing” — I have just one thing to say: meet Lisa Waters.
If you didn’t know any better, you might think that the airline industry crossed yet another line just before the Memorial Day holiday, the traditional start of the busy summer travel season.
If you have a seat on a plane, shouldn’t you also have a seat assignment?