Does Airbnb allow kids? Here’s how one guest got kicked out of her apartment
Does Airbnb allow kids? Some do, but some don’t, as one of our readers found out. Will her host keep all of her money?
RENTAL
Dollar raised my rate from $105 to $431 — but why?
Farid Currimbhoy can’t figure out why the price of his Dollar rental just tripled. Our advocates help him with the car rental math.
Should United reimburse me for my rental car?
Linda Oliver’s flight from Seattle to Denver was delayed by weather, and she missed her connection to Wichita. She had to rent a car from Hertz and drive home.
Seaweed on the shores — can I get a refund for my vacation rental deposit?
Is seaweed a legitimate reason to cancel your vacation rental and receive a full refund for your deposit?
A refund in process, but should we get involved?
Robert Lynch reserved a HomeAway vacation rental that never materialized, and now he wants his money back.
What should I do about “mandatory” car rental insurance in Panama?
After Mary Sue Conner is forced to pay an extra $79 for insurance on her Avis car in Panama City, she asks the company for a refund. It refuses. Now what?
Nothing ‘E-Z’ about this $1,361 car rental repair bill
When Julie Mehta returns her Chevy Impala rental to E-Z Rent-A-Car, an employee points out a missing fog light.
Help, my “free” Hilton HHonors points for car rental voucher doesn’t work at the airport
After he redeems 70,000 Hilton HHonors points for a car rental. He won’t be able to use the nonrefundable certificate for the rental.
Look out! Automated plazas take a toll on car rental customers
A few weeks ago, Amos only had a toll road, between him and his destination in Austin. It was missing an important feature: a toll booth.
Ripped off by your vacation rental? Not if you read this
It’s vacation rental horror story season. It’s the time of year when everyone loves to complain about that overpriced home.