A flight cancellation sinks a Princess cruise
When Joan Judice’s flight to her cruise was canceled, it created a domino effect. Every supplier involved — her airline, cruise line and travel agent — took a half-step back during the resolution.
PRINCESS
Honest passenger withdraws complaint after reviewing her paperwork
Janice contacted me recently to ask for help with a Princess Cruise case and after some consideration, she asked me to not get involved.
My mother is terminally ill — why won’t Princess refund her cruise?
Shannon Tait’s mother is terminally ill and will miss that Alaska cruise with her sister. Can she get a refund from Princess? Read the surprising answer.
“We feel we need a vacation from this vacation”
One of the most memorable trips of my life was seeing Denali National Park years ago when I edited the Alaska pages for Travel Weekly.
Travel insurance didn’t cover her Princess cruise after husband’s death
When Christine Rehak cancels her cruise after her husband’s death, she assumes her travel insurance will reimburse her vacation. But she’s wrong. Is she going to be stuck with a credit voucher she’ll never use?
Do I deserve a refund for a closed pool?
As a silver-level Latitude program member, Judith Pearlstein counts herself among NCL’s top customers. So when her Presidents’s Day weekend cruise to the Bahamas didn’t go as planned, she expected the company to step up and make things right.
Is this enough compensation? A broken toilet, a busted shower — and you’re offering a voucher?
t was Alicia and Dean Winicks’ first cruise — a seven-day sailing from from San Juan to Dominica, Grenada, Aruba, and back again on the Caribbean Princess last month.