My airline tickets disappeared. How do I get them back?
What should you do if your airline ticket disappears? It happened to Benjamin Eckstein. Here’s how he got it fixed — and how you can, too.
ORBITZ FAIL
The worst hotel ever? This traveler thinks he found it
Myron Schuur thought he’d found a deal through Orbitz to stay at the American Inn Benton Harbor in Michigan. And he had — but it wasn’t the deal he expected.
“The first thing we noticed was a terrible odor in the halls,” he says. “It was like a mixture of cigarette smoke, dust and stale air. The walls had been poorly patched and painted over.”