Who’s responsible for this pilfered luggage?
Beth Graham’s daughter’s luggage is pilfered, but it’s not clear who is responsible — the TSA or her airline.
LUGGAGE
A real lost luggage whodunnit
If you miss a flight connection but your luggage doesn’t, who’s liable when your bag goes missing? It’s an odd problem.
No more lost luggage? It’s not science fiction
Lost luggage may soon become as rare as lost airline tickets — or, at least, you’d think so when you talk to someone like Randal Collins.
There’s something “odd” about this lost-luggage claim
Ali Jaffery’s lost-luggage claim is denied because of “substantial discrepancies” in the claim. Can Southwest Airlines do that?
Oh no! JetBlue breaks guitars, too?
Add the word “breaks guitars” after any company, and everyone knows exactly what you’re talking about.
Should I have been charged extra for my checked luggage?
Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund — so why isn’t she?
How passengers exact revenge on fee-happy airlines
Aaron Fox is not the vindictive type. He’s a surfer, which if you look it up in the dictionary, is synonymous with “laid back.”
This summer, airlines takes “ridiculous” to the next level
Just when you think you’ve heard it all, you hear from someone like Stewart Sheinfeld, a reader from Chicago who is flying to Morelia, Mexico, on the discount airline Volaris.