She bid $594 for an upgrade on ITA Airways but was seated in economy class. Now her money is gone.
Can ITA Airways keep the money for your upgrade bid but send you to economy class?
INVOLUNTARY DOWNGRADE
American Airlines downgraded us. Can I get the fare difference refunded?
American Airlines downgrades Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn’t it refunding the fare difference?