Do we need an International Travelers Bill of Rights?
One moment, 8-year-old Brent Midlock was swimming in a shallow saltwater pool at an all-inclusive resort in Playa del Carmen, Mexico. The next, he was gone.
HOTEL
Hotel luggage theft: “He looked like a professional”
Athena Foley and her husband wish they’d never stayed at the Hotel Ändra. When they checked into the Seattle boutique hotel this summer, one of their bags was stolen after they surrendered it to the bellhop.
Can this trip be saved? Hotwire didn’t have the best hotel — or the best deal
Hotwire’s low-price guarantee says you can be “sure they’re the lowest prices you’ll find.” But that’s not what Carol McCoy discovered when she booked a hotel in Rehoboth Beach, Del., on a recent holiday weekend.
Can this trip be saved? Charged $281 for three nights I never used
When Carol Pulido tried to check in to the Puerto De Luna Hotel in Puerto Vallarta, Mexico, a few months ago, she got some bad news.
Case dismissed: A suburban spat over a Hotwire hotel room
Here’s a relatively common problem with a so-called “opaque” booking site — with a relatively common resolution.
Ridiculous or not? Hotels don’t always change sheets between guests
Glenn Robins is grossed out. As a frequent traveler, he assumed the sheets on his hotel bed are changed between guests.
No credit for your nonrefundable hotel room
True, Jorge Sanchez-Salazar booked a nonrefundable room at the Hampton Inn & Suites Reagan National Airport through Orbitz. And it’s true, too, that he canceled the trip, and that under the rules, the hotel could keep his money — all of it.
How to survive a tsunami in your hotel
No one expects to get whacked by a tsunami on their vacation. I certainly didn’t when I checked into the Grand Wailea Resort in Maui on Wednesday night.
Can this trip be saved? Stuck with a $2,430 bill at the Copacabana Palace Hotel and Spa
The Copacabana Palace Hotel and Spa has a reputation as one of the finest resorts in the southern hemisphere. Fred Astaire and Ginger Rogers danced through its Art Deco halls and the Rolling Stones tuned up in its grand salon before their concert on the beach, according to the hotel.
Liar, liar! 28 percent of hotel guests admit they stretched the truth for a discount
If you’ve ever fudged a few facts to get a hotel discount, you’re not alone. Almost 3 in 10 hotel guests admit they stretched the truth to save a few bucks, according to a new survey.