HOTEL EXPENSES Archives

Dustin Baltis encountered a roach infestation during his Airbnb stay in Austin, leading to a complex situation with the host and Airbnb. Despite initial challenges, the issue of whether Airbnb's AirCover would cover such incidents and the subsequent negotiation for a fair resolution became key elements of his experience.

What to do if you find roaches in your Airbnb rental

January 10, 2024January 8, 2024 by Christopher Elliott

Dustin Baltis thought he knew what to do when he found a roach in his Airbnb rental in Austin. He called the owner and contacted Airbnb — and finally vacated the property.

When Dale Cerney checks into his resort in Kauai, it doesn't have a reservation for him. Will Booking.com pay for the mistake?

Booking.com lost my reservation! Can you make it pay?

January 3, 2024December 20, 2023 by Christopher Elliott

When Dale Cerney checks into his resort in Kauai, it doesn’t have a reservation for him. Will Booking.com pay for the mistake?

Don't Miss a Story!