My mattress was soiled. Can I get a refund from Hilton?
Can you get a refund for your hotel room when your mattress is soiled? Meet one Hilton guest who wanted his money back.
HILTON
This hotel is too small and I have a headache! Can I get my money back?
Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?
Should Hilton have the last word on this TripAdvisor takedown?
You might notice a scathing write-up by Christian Crane, a.k.a. DutchOven, who referred to his stay as “a comedy of errors.
Help, my “free” Hilton HHonors points for car rental voucher doesn’t work at the airport
After he redeems 70,000 Hilton HHonors points for a car rental. He won’t be able to use the nonrefundable certificate for the rental.
Broke bride wants a $3,000 refund from Hilton — should I help her?
Before getting married in her hometown of Santa Rosa, Calif. Hilton hotel, she made hotel arrangements for some of the guests.
How did 550,000 Hilton points become 55,000 Delta miles? And can you undo it, please?
When Gale Flake tries to convert his Hilton points to Delta SkyMiles, something gets lost in the translation. Can the conversion be undone?
No oceanview room – and no refund
Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks in, she’s given quarters overlooking the other side of the property. Is she owed a refund?
Are “unpublished” hotel reservations too hard to cancel?
Derek Ho’s Expedia booking goes sideways, and he needs help. Can this trip be saved?