HE CANCELED HIS RITZ-CARLTON RESERVATION. WHERE’S THE REFUND?

Edd Vinci has an expensive Ritz-Carlton problem. He canceled his reservation within the allowable time. So where is that refund?

Help! I want this $261 Ritz-Carlton problem to disappear.

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A day isn’t 24 hours. More like 41 hours, as Edd Vinci discovered when he had a Ritz-Carlton problem involving a cancellation and Expedia.

Some hotels allow you to cancel a reservation up to 24 hours before your arrival without penalty. So Vinci, who had booked a night at the Ritz-Carlton Dove Mountain in Tucson, believed he had plenty of time when he canceled his stay a full 41 hours before his arrival.

He was wrong.